|15 Day Money Back||Life Time Exchange||Lifetime Buy Back|
|Easy Refunds||Exchange or upgrade your jewellery||Sell your jewelllery back to us|
|Diamond and Gemstone studded gold jewellery and Preset solitaire Jewellery|
|If product is returned within 15 days of receipt we will provide you with an exchange or 100% Refund of actual amount paid.||Gold : 100% value of the metal weight as per prevailing rates.||90% of life time exchange value for Diamond and Gemstone studded gold jewellery|
|Upto Rs 1,00,000||Diamond : 100% Value as per prevailing rates.||95% of life time exchange value for plain gold jewellery|
|Gemstone : 75% Value as per prevailing rates.||Maximum value of Rs. 1 lac.|
|Preset Solitaire : 90% of per prevailing rates.|
|The value of exchanged product will be calculated after deduction towards making charges and discounts given during the pruchase of the product. Maximum value of Rs 5 lacs.|
|Complimentary Shipping||Rs 500 Shipping charge applicable||Rs 500 Shipping charge applicable|
Please note :
We will offer the services of our authorised Logistics partners to help our customers to send the products for exchange. The customers should also include the original product certificate and invoice for the purpose of calculation of the return value. The loss of original certificate will result in to deduction of additional Rs 500. The customers intending to return the products should first ascertain the eligibility to exchange the products and the procedure for the same by calling customer support.
Above mentioned policy is applicable only for product puchased from our website www.zivar.in and not from any other channel partners, online market places or offline store.
Prevailing rates will be determined by the company.
These features are not available on International orders. (Products shipped outside India).
For any additional queries please feel free to call us on +91 898 070 1040 or write us on email@example.com our customer support representative would be happy to assist you.